Pickens Kane loves to hear feedback from our customers...it's what helps us get better! So, we are always reaching out to those who use our moving services to write us a review, Google likes this as well. They show average review rating in their search results now so you can see this info before you go to the website. If you search on Google for terms relating to Pickens Kane, you'll see Google has included our reviews in their results. We thikn this is great. Please go to ur website and post any feedback you have.http://www.pickenskane.com/moving-reviews/