Frequently Asked Questions

Our moving company provides a comprehensive range of services to cater to all your moving needs:

1. Local and Long-Distance Residential Moving: We handle residential moves within Chicago and across the country, ensuring a smooth transition to your new home with professional packing, transportation, and unloading.

2. International Moving: Our international moving services offer door-to-door solutions, managing customs, shipping logistics, and delivery to any global destination.

3. Full Packing and Unpacking Services: Our team of experts provides complete packing and unpacking services, using high-quality materials to protect your belongings and ensure they arrive safely.

4. Office and Commercial Moving: We specialize in relocating offices and commercial spaces, minimizing downtime and ensuring a seamless move with detailed planning and execution.

5. Storage: We offer secure storage solutions for short-term and long-term needs, with facilities equipped to keep your items safe until you're ready for them.

6. Fine Art Climate Storage: Our climate-controlled storage is designed for fine art and delicate items, maintaining optimal conditions to preserve their integrity.

7. Recycling and Disposal Services: We provide eco-friendly recycling and disposal services, responsibly managing unwanted items and reducing environmental impact.

8. Custom Crating: For valuable and fragile items, we offer custom crating services, building tailored crates to ensure maximum protection during transit.

9. Auto/Car Shipping: Our auto shipping service transports your vehicle safely and efficiently, whether you're moving across the country or internationally.

Choose our moving company for reliable and professional service tailored to meet all your moving needs.

Fill out our online quote form or call us at (888) 871-9998! 

Our business hours are Monday through Friday 8am - 5pm CT. 

We are closed Saturday and Sunday.

A long-distance move typically involves relocating to a destination outside the state of Illinois. Generally, this applies to moves that are over 500 miles away from your current residence.

The cost of a move is determined by several factors, including the weight of your belongings, the distance between the old and new locations, and any additional services you require, such as custom crating or third-party services. Give us a call or request a free quote today!

The duration of your move depends on the shipment size and the time of year. On average, it typically takes between 1 to 3 weeks.

Yes, we are a fully insured and bonded moving company.

Absolutely! We serve as your all-in-one solution for household goods and auto shipping needs, providing a hassle-free moving experience. When you choose us, you'll have a dedicated move coordinator with over 25 years of expertise in coordinating long-distance moves.

For interstate moves, we provide comprehensive documentation outlining transportation details and insurance coverage.

Absolutely, we offer comprehensive International Moving Services​

Pickens-Kane is your trusted local team for stress-free full packing, inventory, and loading of all your belongings. With over 30 years of international moving experience, our dedicated International Move Coordinator will guide you throughout the entire journey. In your destination country, our Allied Agent partner will handle full unpacking and delivery of your belongings, and if required, can arrange temporary storage at your new location.

The cost of international moving is calculated based on the dimensions and weight of your belongings being shipped. If you're interested in a free quote, please fill out the form on our homepage.

The duration of shipping depends on factors such as shipment size and destination country. Typically:

• Ocean Freight: On average, it takes 2-3 months for door-to-door service via ocean freight.
• Air Shipments: For air shipments, the average transit time is 2-3 weeks for door-to-door service.

These timeframes provide a general estimate, ensuring you have an idea of what to expect in terms of shipping duration for your goods.

During the quoting process, we'll provide detailed information on the customs requirements specific to your destination country, which vary depending on whether you're a Foreign Citizen or Returning Citizen.

Yes, we provide secure storage solutions as part of our services.

Our storage options include Containerized Storage, Over-sized Rack Storage, and Museum-Quality Climate Storage.

Absolutely, our storage facility is highly secure, equipped with state-of-the-art alarm systems and surveillance cameras to ensure round-the-clock monitoring and protection.

We base our storage pricing on square footage for regular storage units and cubic footage for climate-controlled storage.

Certainly, we can arrange scheduled viewings of items upon request for a nominal fee.

We do not allow the storage of food, firearms, toxic, hazardous, or flammable materials in our facilities.